ThorFX: My Account Queries 13

How to Disable 2FA Using Selfie
Learn about the secure process of disabling two-factor authentication (2FA) using a selfie in our Frequently Asked Questions (FAQ) section. Discover step-by-step instructions on how to utilize a selfie for 2FA deactivation, ensuring a safe and verified method.
Modified on: Wed, 07 Feb, 2024 at 12:12 PM
Finding your Support Pin
A support agent may ask you for your 6 digit support pin to help you with your request. Check out where you can find it in your account.
Modified on: Mon, 02 Oct, 2023 at 11:45 AM
Updating/Verifying your Phone Number
When entering your number, you need to enter your country code but you can skip the + symbol like this: 15553590. Check out an example on our guide.
Modified on: Mon, 02 Oct, 2023 at 11:45 AM
Uploading Documents to your Account
Issues with uploading a new document? Check out our step-by-step guide for help.
Modified on: Mon, 02 Oct, 2023 at 11:45 AM
Document Verification Timeframe
If would you like to know how long it takes to get your account verified on ThorFX, keep following the information on this page.
Modified on: Mon, 02 Oct, 2023 at 11:45 AM
Moving Funds from your Wallet to your Trading Platform
Internal transfers are carried out to move funds between your ThorFX wallets and live trading accounts. Keep following this guide for instructions on how to do so.
Modified on: Mon, 02 Oct, 2023 at 11:45 AM
Removing a Live Account From your Account
On ThorFX, accounts can easily be created and deleted from the My Accounts tab. For guidance on deleting an account, access this link.
Modified on: Mon, 02 Oct, 2023 at 11:45 AM
Changing the Address on your Account
If you would like to update the address on your ThorFX account, keep following this helpful FAQ guide for further information on how to do so.
Modified on: Mon, 02 Oct, 2023 at 11:45 AM
Internal Transfer Types Guide
Internal Transfers are carried out to move funds between your ThorFX wallets and your trading accounts. Follow this page to find quick links for each method available.
Modified on: Mon, 02 Oct, 2023 at 11:45 AM
Proceeding with a Locked Account
If you are having issues accessing your account, this could be because your account is locked. Follow this helpful guide to see how to proceed with recovering your account.
Modified on: Mon, 02 Oct, 2023 at 11:45 AM
Load More

Can't find what you're looking for?

Let us help you!

*No information on this site is directed at nor does it intend to elicit citizens and/or residents of the USA, and is not intended for distribution to or use by any person in any jurisdiction where such distribution or use would be contrary to local law or regulation.

**Risk Warning: Trading leveraged products such as Forex may not be suitable for all investors as they carry a degree of risk to your capital. Please ensure that you fully understand the risks involved, taking into account your investment objectives and level of experience, before trading, and if necessary seek independent advice.