How can we help you today?
Can’t find what you were looking for? Submit A Ticket
ThorFX: My Account Queries 12
Learn about the secure process of disabling two-factor authentication (2FA) using a selfie in our Frequently Asked Questions (FAQ) section. Discover step-by-step instructions on how to utilize a selfie for 2FA deactivation, ensuring a safe and verified method.
Modified on: Wed, 07 Feb, 2024 at 12:12 PM
A support agent may ask you for your 6 digit support pin to help you with your request. Check out where you can find it in your account.
Modified on: Mon, 02 Oct, 2023 at 11:45 AM
When entering your number, you need to enter your country code but you can skip the + symbol like this: 15553590. Check out an example on our guide.
Modified on: Mon, 02 Oct, 2023 at 11:45 AM
Issues with uploading a new document? Check out our step-by-step guide for help.
Modified on: Mon, 02 Oct, 2023 at 11:45 AM
If would you like to know how long it takes to get your account verified on ThorFX, keep following the information on this page.
Modified on: Mon, 02 Oct, 2023 at 11:45 AM
Internal transfers are carried out to move funds between your ThorFX wallets and live trading accounts. Keep following this guide for instructions on how to do so.
Modified on: Mon, 02 Oct, 2023 at 11:45 AM
On ThorFX, accounts can easily be created and deleted from the My Accounts tab. For guidance on deleting an account, access this link.
Modified on: Mon, 02 Oct, 2023 at 11:45 AM
If you would like to update the address on your ThorFX account, keep following this helpful FAQ guide for further information on how to do so.
Modified on: Mon, 02 Oct, 2023 at 11:45 AM
Internal Transfers are carried out to move funds between your ThorFX wallets and your trading accounts. Follow this page to find quick links for each method available.
Modified on: Mon, 02 Oct, 2023 at 11:45 AM
If you are having issues accessing your account, this could be because your account is locked. Follow this helpful guide to see how to proceed with recovering your account.
Modified on: Mon, 02 Oct, 2023 at 11:45 AM
We offer multiple alternatives for your account verification. Check out what documents you can provide and how you can smoothly proceed with successfully verifying your account.
Modified on: Mon, 02 Oct, 2023 at 11:45 AM
Would you like to receive the latest news & marketing offers? Check out how to set your preferences!
Modified on: Mon, 02 Oct, 2023 at 11:45 AM
Can't find what you're looking for?
Let us help you!