Amending/Changing my Trading Account Password on the Back-Office





If you have forgotten or lost your Live Trading account login credentials, you are easily able to request a new password by following the instructions below. It should be noted that Demo Account passwords cannot be changed, a new account must be created if the password is lost.

If you want to amend your Live trading account password, follow the below steps:


  • Go to the My Accounts tab on your account.




  • Scroll to the right of your trading account information and tap on the View button.





  • Tap the three dots icon.





  • Change Password. An email will be sent to you automatically with the new password.






 If you are unable to locate the email, please check in your spam and junk folders.

Can't find what you're looking for?

Let us help you!

*No information on this site is directed at nor does it intend to elicit citizens and/or residents of the USA, and is not intended for distribution to or use by any person in any jurisdiction where such distribution or use would be contrary to local law or regulation.

**Risk Warning: Trading leveraged products such as Forex may not be suitable for all investors as they carry a degree of risk to your capital. Please ensure that you fully understand the risks involved, taking into account your investment objectives and level of experience, before trading, and if necessary seek independent advice.